Emission Core Terms of Service
Version: 1.0
Effective Date: June 12, 2025
1. Introduction
These Terms of Service (“Agreement”) govern your access to and use of the Emission Core platform and services (“Services”), offered by Emission Core, a company registered in the Netherlands (KvK 95404449) with its principal office at Dokter Frans Fouquetstraat 13 B07, 6211WH, Maastricht, The Netherland (“Emission Core,” “we,” “us,” or “our”).
By accessing or using the Services, you (“Customer,” “you”) agree to be bound by this Agreement.
If you do not agree, do not use the Services.
2. Services
2.1 Scope. Emission Core provides SaaS tools for LCA/PEF calculations, CBAM compliance reporting, Digital Product Passport management, logistics emissions tracking, and related audit/logging functionality.
2.2 Access. Emission Core grants you a non-exclusive, non-transferable right to access and use the Services during the agreed term, solely for your internal business purposes and in compliance with this Agreement.
2.3 Support. We provide reasonable support and onboarding under fair use. Excessive or abusive requests may be limited.
2.4 Service Level Disclaimer. Emission Core does not guarantee uninterrupted or error-free operation. Availability and uptime are provided on a best-effort basis.
3. Fees and Payment
3.1 Fees. Customer agrees to pay all subscription fees specified in the Order Form or Pricing Page. Fees are due in advance for the applicable subscription term.
3.2 Payment Terms. Payment must be completed before access to the Services is granted. Emission Core may suspend or deny access for unpaid or incomplete transactions.
3.3 Renewal. Subscriptions automatically renew at the end of each term unless cancelled in accordance with Section 4.2. Renewal fees will be charged at then-current rates with advance notice of any changes.
3.4 Taxes. All fees exclude applicable VAT or other taxes. Customer is responsible for any taxes due under applicable law.
3.5 Price Changes. Emission Core may update pricing for future renewal terms with at least 30 days’ prior notice.
3.6 Free Tier. Emission Core may offer a limited free tier (“Freemium”) for customers to evaluate the Services. Freemium usage is subject to technical and functional limits described on the Pricing Page or Order Form.
3.7 Usage Limits. Freemium access may limit the number of products, shipments, reports, or features. Emission Core reserves the right to enforce these limits and to restrict access or functionality once limits are reached.
3.8 No Charges without Consent. Emission Core will not automatically charge Freemium users without explicit customer action to upgrade or purchase a paid subscription.
3.9 Termination. Emission Core may modify or terminate Freemium access at any time, with reasonable notice, at its sole discretion.
4. Term and Termination
4.1 Term. This Agreement takes effect on the Effective Date and continues for the term specified in the Order Form or Subscription page. Unless cancelled with 30 days’ notice, it renews automatically for successive terms.
4.2 Termination for Cause. Either party may terminate for material breach with 14 days’ notice if not cured. Emission Core may terminate immediately for non-payment or prohibited use.
4.3 Effect of Termination. Upon termination, your access ends. Emission Core will retain customer data only as required by law or as specified in our Data Retention Policy.
4.4 Data Export. You have 30 days post-termination to export your data. After this, Emission Core may permanently delete it.
5. Customer Responsibilities
5.1 Authorized Users. You are responsible for all activity under your account, including use by your employees or contractors.
5.2 Prohibited Uses. You may not:
• Violate applicable laws
• Reverse-engineer or tamper with the Services
• Resell, sublicense, or share access except as agreed
• Upload harmful code
• Use for competitive analysis or development
5.3 Data Accuracy. You are responsible for the accuracy of data you input.
6. Intellectual Property
6.1 Ownership. Emission Core retains all rights, title, and interest in its software, documentation, and materials. This Agreement does not grant you any intellectual property rights except as expressly set out.
6.2 Customer Data. You retain ownership of your data. You grant Emission Core a limited license to use it to provide the Services, ensure compliance, and improve functionality (including in anonymized/aggregated form).
6.3 Feedback. You grant Emission Core a worldwide, perpetual, royalty-free license to use feedback you provide to improve the Services.
7. Confidentiality
7.1 Definition. “Confidential Information” includes business, technical, or financial information marked confidential or reasonably understood to be so.
7.2 Obligations. Both parties agree to protect each other’s Confidential Information, not disclose it to unauthorized parties, and use it only for purposes of this Agreement.
7.3 Exclusions. Confidential Information does not include information that:
• Is or becomes public without breach
• Was known before disclosure
• Was independently developed
• Is disclosed under legal requirement (with notice if possible)
8. Data Protection
8.1 GDPR Compliance. Emission Core acts as data processor or controller as applicable and complies with the EU General Data Protection Regulation (GDPR).
8.2 Data Processing Agreements. Where required by GDPR, Emission Core and Customer will enter into a separate Data Processing Agreement.
8.3 Privacy Policy. Our data handling practices are detailed in our Privacy Policy [insert link].
8.4 Security. We maintain technical and organizational measures to protect customer data against unauthorized access, loss, or destruction.
9. Warranties and Disclaimers
9.1 Authority. Each party represents it has the authority to enter this Agreement.
9.2 Service Warranty. Emission Core will provide the Services materially as described. Customer’s sole remedy for breach is termination under section 4.
9.3 Disclaimer. Except as expressly set out, Services are provided “as is.” To the extent permitted by law, Emission Core disclaims all warranties, including merchantability, fitness for purpose, and non-infringement.
10. Indemnification
10.1 By Emission Core. We will defend you against claims that our Services infringe third-party intellectual property rights, provided you notify us promptly and cooperate. We may modify or replace infringing Services.
10.2 By Customer. You will indemnify Emission Core against claims arising from your misuse, prohibited use, or infringement via data you provide.
11. Limitation of Liability
11.1 Exclusion of Certain Damages. To the extent permitted by applicable law, neither party shall be liable to the other for any indirect, consequential, special, punitive, or exemplary damages, including but not limited to lost profits, loss of data, loss of business, business interruption, or reputational harm, even if advised of the possibility of such damages.
11.2 Liability Cap. Emission Core’s total aggregate liability arising out of or related to this Agreement, whether in contract, tort, or otherwise, shall not exceed the total fees actually paid by Customer for the Services during the twelve (12) months immediately preceding the event giving rise to the claim.
11.3 Notification Requirement. Customer must notify Emission Core in writing of any claim or potential claim within sixty (60) days of becoming aware of the circumstances giving rise to it. Failure to provide timely notice may result in waiver of the claim.
11.4 Exceptions. Nothing in this section shall limit or exclude either party’s liability for:
• Gross negligence (grove schuld) or wilful misconduct (opzet)
• Fraud or fraudulent misrepresentation
• Liability which cannot be excluded under mandatory Dutch law.
12. Miscellaneous
12.1 Entire Agreement. This Agreement, including any Order Forms and Privacy Policy, is the entire agreement between the parties.
12.2 Assignment. Neither party may assign without the other’s consent, except in case of merger or sale of substantially all assets.
12.3 Severability. If any part is unenforceable, the rest remains in effect.
12.4 Relationship. The parties are independent contractors.
12.5 Notices. Notices may be sent by email to the address on record.
12.6 Governing Law. This Agreement is governed by the laws of the Netherlands.
12.7 Jurisdiction. Disputes will be resolved exclusively by the courts of Amsterdam, Netherlands.
12.8 Governing Language. These Terms are drafted in English. In case of discrepancies, the English version
13. Contact
For questions, please contact:
Emission Core
Email: support@emissioncore.io
KvK: 95404449
Address: Dokter Frans Fouquetstraat 13 B07, 6211WH. Maastricht, The Netherlands.
© Copyright 2025 by Emission Core.
